Customer care · Updated October 20, 2026

SMS Terms & Conditions

HomeTech Transfer SMS Terms. HomeTech Transfer is operated by SO1TECH LLC. These terms cover texts received about a home technology handoff enquiry. Viewing this page does not sign you up for messages.

By texting (469) 281-7222, you consent to an automated acknowledgement for a new enquiry and relevant staff replies from HomeTech Transfer about that enquiry. You can also use the Handoff Planner, call (469) 281-7222 or email hello@hometechtransfer.com.

Messages about your enquiry

A new direct enquiry can receive one automated acknowledgement after it is saved. A team member can send relevant replies about your enquiry. Staff replies depend on availability; an immediate response is not guaranteed. This channel does not send promotional campaigns or third-party marketing.

Your choice to receive texts

A text concerns the enquiry you started. It does not sign you up for unrelated or ongoing recurring messages. Texting is optional and consent is not a condition of purchase. You can use the Handoff Planner or email hello@hometechtransfer.com instead. A text does not confirm an appointment, authorize work or accept payment. We will not call you unless you ask us to.

Frequency and carrier charges

Message frequency varies with your enquiry. Msg & data rates may apply. Carriers are not liable for delayed or undelivered messages. Opening a Text us link only opens your messaging app; a message is not sent until you send it.

Opt out or get help

Reply STOP to opt out. Reply HELP for help. You can also email hello@hometechtransfer.com. Sending START after STOP restores messaging permission for future customer-care texts; it does not restart earlier messages or guarantee an immediate response. Opting out does not delete your enquiry or other existing records.

Your information

We do not sell or share mobile numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Messaging service providers process information on our behalf to deliver and operate this channel. See our Privacy Policy for message retention and deletion requests.

Keep access details private

Do not text passwords, Wi-Fi secrets, alarm or door codes, recovery codes, payment-card information, private recordings or account screenshots. This is not an emergency service.